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It is recommended that medical scribes receive HIPAA training upon hire, but this is not always the case. It is important to ensure that scribe access to such EMRs is compliant with HIPAA security requirements. What happens when that person calls in sick or leaves for another job? Confidentiality RisksĮven with a confidentiality agreement, whenever medical data leaves your facility you are still at risk of a confidentiality breach. A human being is still required behind the scenes in a virtual scribe workflow. Of course virtual scribe services can in some cases help to avoid these awkward exam room scenarios however, cost and compliance issues remain. A doctor patient relationship with open and comfortable discussions of personal and private issues is key to delivering the best outcomes for the patients. The scribe’s presence may inhibit sensitive patient-doctor discussions. However, it is actually self-defeating because patients feel more uncomfortable with a stranger in the room with them.

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Having a scribe in the room should free the doctor from EHR work so they can focus more on the patient. Below are some of the obvious disadvantages of using medical transcription services and/or scribe services: Patients Are Uncomfortable

Medical scribe services in some cases make doctors’ lives easier but introducing another person in the exam room creates an awkward experience for all parties involved. Many are still resorting to expensive medical transcription services to get patient encounters documented and uploaded / scanned / copied and pasted into their EHRs. As such, many healthcare facilities are searching for alternative ways to complete this onerous task. Most providers in healthcare today struggle to complete the volume of EHR documentation on their plate. Technology has helped us stay productive and organized but it is also becoming a nuisance in the healthcare industry. Doctors are sitting for hours each week in front of computer screens entering patient data into their electronic health record systems when they could be generating additional revenue by seeing more patients. If providers spend most of the appointment time entering data into the computer, it makes the visit less personal which leads to dissatisfied patients. Providers are often very unsatisfied with the amount of time they spend using EHRs, relative to the time they spend with patients.

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